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Privacy policy

Data manager

Your datas are collected by :
Dunya Travel Escapes SARL,
16 Bach Street, Sector 2,
Bucharest – Romania

Registered in the Bucharest Trade Register under number: J40/8299/2023
VAT ID: RO48101603
Registered in the Register of Travel Agencies at the Bucharest Ministry of Tourism under license number: 2837

“Our website” refers to the following site:
dunya-escapes.com

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.

“In accordance with the French Data Protection Act of 06.01.1978, you have the right to access and rectify this information by contacting our sales department.”
You have the right to access, modify, rectify and delete data concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact Dunya Travel Escapes SARL – 16 Bach Street, Sector 2, Bucharest — Romania

Identification of data collected, purpose and use of processed data

In order to fulfil its contractual obligations towards its customers, Dunya Travel Escapes SRL collects the data required to provide its services.

    Those datas are collected when the customer :

  • — Navigates on the Dunya Travel Escapes SRL website and/or consults the offers ;
  • — Contact customer service by any means (contact form, e-mail, telephone, social networks, etc.) ;

In order to better understand the data processing carried out by Dunya Travel Escapes SRL, we invite you to read the information below :

Purpose of processing and type of data
  • — Newsletter management
  • — Information on services and promotional offers
  • — Civility (Last name, First name(s), Address, Telephone numbers, E-mail address)
  • — IP address

We will never use your telephone number for commercial canvassing. Your number is used exclusively to contact you for customer service purposes.

If you don’t want to be bothered at all by commercial telephone canvassing, you can register your telephone number with www.bloctel.fr. This is a form of red list to prohibit commercial prospecting on your number. No company will be allowed to contact you on this number to canvass you.

Data retention period

Data is stored and used for a period that complies with current legislation.

The length of time data is kept depends on the purpose for which it is processed.

Right of access and rectification of your data

In accordance with the French Data Protection Act 78-17 of January 6, 1978, all individuals have the right to access, rectify and object to their personal data.

You can exercise this right by contacting us at the following address:
info@dunya-escapes.com

In accordance with article 40 of the aforementioned law, all requests must be accompanied by a photocopy of a valid, signed identity document and state the address at which Dunya Travel Escapes SARL may contact the applicant. A reply will be sent within one month of receipt of the request.

In addition, and since the law n°2016-1321 of October 7, 2016, people who so wish, have the possibility of organizing the fate of their data after their death. For more information on this subject, please consult the CNIL website: www.cnil.fr/.

Lastly, every individual has the right to the portability of the personal data he or she has transmitted to the data controller. In this case, we will proceed with the transfer as quickly as possible, depending on the complexity of the request and in accordance with current regulations.

Use of “cookies”

What is a “cookie” ?
A “Cookie” or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an e-mail, installing or using software or a mobile application, regardless of the type of terminal used. (source : www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi)

When browsing our site, cookies from the company responsible for the site concerned and/or third-party companies may be placed on your terminal.

When browsing our site for the first time, a banner explaining the use of cookies will appear. By continuing to browse, the customer and/or prospect will be deemed to have been informed and to have accepted the use of cookies. The consent given will be valid for a period of thirteen (13) months.

What cookies are used on our site?

The cookies we may use are the following:

  • — Necessary cookies: these cookies and similar technologies generally enable us to operate, evaluate and improve our site and services. These cookies are strictly necessary under the GDPR.
  • — Performance-related cookies: these allow us to count visits and traffic sources so that we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and to see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
  • — Functional cookies: these are defined by a series of services we have added to the site in order to personalize your use of our services. As a general rule, this type of cookie will enable you to interact with a chat tool, share our content on social networks or consult specific pages.

You can refuse or accept all unnecessary cookies directly on our site.

How can I control the use of “cookies ?”

For more information on the use, management and deletion of “cookies”, for any type of browser, please consult the following link :
www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

For further information on the protection of personal data, please consult the website : www.cnil.fr/